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Privacy Policy

Your privacy is very important to us. This Privacy Policy addresses how Vandelay Hospitality, (the “Company”) collect and use information you provide. By visiting, using, and accessing the website located at vandelayhospitality.com (the “Site”) and/or providing your information to us, you acknowledge and agree to accept the practices and terms of this Privacy Policy and also agree to the Terms of Service, Use, and Purchase (the “Terms”).

For the rest of this text, Vandelay Hospitality Group is the term that will be used. 

Please further note, depending on your particular interaction with Vandelay Hospitality Group, different portions of this Privacy Policy may apply to your use at different times (e.g. users who solely navigate the Site versus users who create an account and purchase the goods offered on the Site).

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. We group the collection of user information into two categories: Personal and Non-Personal.

Personal information is collected upon orders or registering on the Sites and consists of the following: First and last name; E-mail address; Mailing/billing address; Phone number; or Credit/debit card information.

All of the foregoing personal and financial information and related materials shall be collectively referred to hereinafter as “Personal Information.” Any Personal Information you provide to us is voluntary and you can opt out of providing certain Personal Information requested by us by emailing us at the following: marketing@vandelayhospitality.com. However, your refusal to provide certain Personal Information requested as part of providing Vandelay Hospitality Group may hinder or otherwise restrict your ability to use the Site. You may, however, visit the Site anonymously.

Non-Personal Information is not identifiable to any specific individual or member and consists of more general demographic information. Non-Personal Information includes, without limitation, the following: age; gender; geographical location based off of IP address; the type of browser and operating system used by users; any interactions users may initiate within Vandelay Hospitality Group; user interactions with the Site’s features, including search terms; and other inferences about users’ interests made based upon the foregoing.

All of the foregoing non-personal related materials shall be collectively referred to hereinafter as Non-Personal Information (“Non-Personal Information”). This information is not intentionally gathered in a fashion to personally identify any single user. We use this information to help us develop Vandelay Hospitality Group, analyze patterns of usage and make Vandelay Hospitality Group more useful. This information is not used for associating search terms or patterns of site navigation with individual users.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your Personal Information. All supplied sensitive/credit information is transmitted via Square payment processing and is accessible only to those authorized with special access rights to such technology and are required to keep the information confidential.

Vandelay Hospitality Group stays up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe. We follow generally accepted industry standards to protect the personal information submitted to us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Data that is transported over an open network, such as the Internet or e-mail, may be accessible to anybody. We cannot guarantee the confidentiality of any communication or material transmitted via such open networks. When disclosing any Personal Information via an open network, you should remain mindful of the fact that it is potentially accessible to others, and consequently, can be collected and used by others without your consent. Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer via Internet. Please use other means of communication if you think this is necessary or prudent for security reasons.

Children’s Privacy

You must be 18 or over to purchase any products from this Site and use any of the Site’s services.

The Site is not intended for persons under the age of 13. Children under the age of 13 may view this Site, but they cannot make a purchase or provide any personal information. Vandelay Hospitality Group has no intention of collecting or soliciting Personal Information from persons under the age of 13. Children under the age of 13 may view this Site, but Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 13 has provided us with Personal Information, we ask that a parent or guardian contact us and we will use all reasonable efforts to delete such information from our database.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site, indicates your assent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If we make any change to this Privacy Policy that we in our sole discretion deem material, we will notify you in a manner we deem appropriate.

Contact Information

You can contact us about this Privacy Policy by writing us at the address below:

Vandelay Hospitality Group, LLC 

3838 Oak Lawn Avenue, Suite 1350

Dallas, TX 75219

Last Updated: February 2020